1. Home
  2. >
  3. Member Centre
  4. >
  5. Teams
  6. >
  7. HQ Staff

National Staff & Headquarters

Office Hours

Kin Canada is open from 9:00am to 5:00pm, Monday to Friday (excluding holidays and holiday office closures).

Contact Information

Kin Canada National Headquarters
1920 Rogers Drive
Riverside Park, Cambridge

Mailing Address
P.O Box 3460
Cambridge, ON N3H 5C6

Toll Free: 800-742-5546
Local: 519-653-1920
Fax: 519-650-1091

Not sure who to contact at Kin Canada?

Click on the position titles below for more details or download our Troubleshooting Guide for common questions relating to who to contact.


National Headquarters is responsible for administrative, legal, financial and operational duties. The Association is governed by a National Board of Directors, responsible for creating Governing Policies that are implemented by the Executive Director.

Grant Ferron
Executive Director
Ext. 216

Carmen Preston
Operations Manager
Ext. 205

Melina Hayward
Membership Services Coordinator
Ext. 201

Mélanie Nieson
Risk Management Coordinator
Ext. 208

Christine Stahl
Projects Coordinator
Ext. 215

Bas Zak
Administrative Assistant
Ext. 209

Krista Nicol
Communications Coordinator
Ext. 204

Lindsay King
Club Support Coordinator
Ext. 212

Job Descriptions

Executive Director

  • The Executive Director reports to the current National Board of Directors collectively
  • Responsible for all operational aspects of the Association, including national headquarters


Membership Services Coordinator

  • Receptionist for Association
  • Manage all individual member and club data including related databases
  • Process club charters and disbandments
  • Screen and process life memberships

 Projects Coordinator

  • National Service Committee liaison
  • Creates and runs National Projects
  • Develops resources for clubs to use to run their service projects successfully
  • Promotes the importance of service projects to clubs
  • Coordinates annual National Convention
  • Works with Corporate Sponsors
  • Hal Rogers Endowment Fund Board of Trustees staff liaison

Administrative Assistant

  • Coordinate travel, registration and accommodation logistics for National Board, Governors, Vice Governors, Committees, public speakers and staff to National Convention, as well as National Board and Committee meeting arrangements
  • Coordinate communication processes to/from Association National and District Leadership and Clubs
  • Provide support to Education Committee to update and distribute materials for DLS and Vice Governor training
  • Main contact for Kin Sales, takes and process orders, ordering product from suppliers
  • Awards and Recognition Committee staff liaison

Operations Manager

  • Manage all aspects of finances and related processes (dues, financial statements, audit, accounts payable / receivable, payroll and government reporting)
  • Shared responsibility for development of annual operating budget
  • Coordinate HR functions and staff relations; administration of employee benefits program
  • Oversee facility, office equipment and computer maintenance

Risk Management Coordinator

  • Manage and administer Association’s national insurance coverage, including broker relations
  • Manage all related records and processes, including club insurance forms and related database
  • Manage ongoing diligence on and addressing of potential risk exposures for Association
  • Coordinate tracking and follow-up of corporate status of all clubs
  • Provides bilingual services to members and the public 
  • Awards and Recognition Committee staff liaison

Communications Coordinator

  • Contributes to Association communication pieces as well as promotional materials
  • Creates monthly email newsletter to all members
  • Media/PR contact for outgoing and incoming communications
  • Responsible for content on national website, uploading resources and keeping it updated
  • Contributes to content of KIN Magazine
  • Responsible for social media
  • Creates communication and public relation related resources and guides

Marketing Coordinator/Editor of KIN Magazine

  • Brand development and management
  • Manages all aspects of marketing programs    
  • Oversees and contributes to KIN Magazine (ad sales, content & production for two print editions per year)
  • Media/PR contact for outgoing and incoming communications
  • Design of web, social media and print publications 
  • Oversees and creates Association communication pieces (i.e. annual report, marketing materials, etc.)

Club Support Coordinator

  • Provides support and guidance to member Clubs 
  • Works directly with District Membership Directors (and in consultation with Governors and Deputy Governors) to establish and monitor action plans that support District priorities 
  • Maintains regular contact with a network of District Membership Directors to foster engagement and collaboration 
  • Provides research and resources for the Club Support Committee and supports member development and growth